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Welcome to the site.
Leadership, change, mindful communication, intervention, collaboration, learning, and results. These are among the themes that run through my work. At a deeper level, this work stems from the idea that collective and individual effectiveness in organizations are very much related to how contentious – messy – problems are dealt with.
Leadership - and in particular, mindful leadership - is necessary to overcome these problems, yet often there is little evidence of leadership actually being practiced. Contentious problems are often skirted around, avoided or just managed along. Stakeholders commonly have a huge amount of relevant knowledge and experience. Yet these mental resources can remain hidden, submerged, and untapped.
Leadership action in working through these problems implies surfacing and working with some of this hidden intelligence – and doing so in ways that promote safe conversation – to enable and support change.
My work centers on helping groups and individuals communicate more mindfully and demon-strate productive leadership in working through contentious problems to achieve desired results.
The site includes information on the specific services I provide, and on the concepts and frameworks I draw on, which are described in my book, In the Leadership Mode.
On the present page, if you scroll down, you'll see a "welcome to the site" video, and below that a slideshow outlining some of my key concepts, frameworks, and tools - including the ARIES Framework (Attending, Reflecting, Inquiring, Expressing, and Synthesizing) for making sense of, and intervening with, contentious problems.
I hope you find the site useful - and please get in touch if you'd like to talk (see the Contacts page).
Don Dunoon
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